Pause
It happens. Someone makes a mistake, a student acts out, a colleague says something hurtful. You might get incredibly angry because of what’s been done, but before you act, stop and think.
Do you think they did that on purpose?
Likely not.
Is there something beyond you that may have affected their choices?
Likely so.
Would getting angry make them more likely to make a different choice next time?
Probably not.
Remember as you get angry you aren’t just solving the difference between you; you are also serving as a model for how others can respond in similar situations. A calm discussion will be a much louder and clearer message than an impassioned display. Plan for how you will respond the next time you are in that situation, and you will likely get better results. Taking it personally is a natural response but not usually an effective one.